This Privacy Policy will help you better understand how we collect, use, and share your personal information.

We collect and use information about:

• Account Owners who represents individuals or organizations that use the platform to train their employees, volunteers, or other users
• Account Administrators who represent Account Owners and create and teach courses
• Learners who enroll in courses

This Privacy Policy will help you better understand how we collect, use, and share your personal information. If we change our privacy practices, we may update this privacy policy. If any changes are significant, we will let you know via this website or email.

Your information belongs to you

We carefully analyze what types of information we need to provide our services, and we try to limit the information we collect to only what we really need. Where possible, we delete or anonymize this information when we no longer need it. When building and improving our products, our engineers work closely with our privacy and security teams to build with privacy in mind. In all of this work our guiding principle is that your information belongs to you, and we aim to only use your information to your benefit.

We protect your information from others

We only share your personal information with third parties after you enroll in their courses, and we only share the strict minimum that we need to share. When we are legally required to share your personal information, we will tell you in advance, unless we are legally forbidden.

Why we process your information

We only process personal information for “legitimate interests” after considering the potential risks to your privacy - for example, by providing clear transparency into our privacy practices, offering you control over your personal information where appropriate, limiting the information we keep, limiting what we do with your information, who we send your information to, how long we keep your information, or the technical measures we use to protect your information.

Your rights over your information

We believe you should be able to access and control your personal information. Depending on how you use this platform, you may have the right to request access to, correct, amend, or delete your personal information. We will not charge you more or provide you with a different level of service if you exercise any of these rights.

Where we send your information

We are a Canadian company and all of our servers reside in Canada. We do not outsource any of our services. But we do work with and offer courses from individuals and organizations across the world. We may therefore send your personal information outside of your state, province, or country, including to the United States, if you enroll in courses from providers in those countries. This data may be subject to the laws of the countries where we send it. 

How we use “cookies” and other tracking technologies

We use cookies and similar tracking technologies on our website and when providing our services. These are necessary for technical reasons, including for example to keep your session active while completing a course. 

How you can reach us

If you would like to ask about, make a request relating to, or complain about how we process your personal information, please contact our support team or mail us at one of the address below.

Dual Code Inc.
300 March Road
4th Floor
Ottawa, Ontario
K2K 2E2